As electric vehicles (EVs) continue to capture a growing share of the automotive market, their impact on aftermarket specialists is undeniable and will only deepen in the years to come. It is anticipated that EVs will constitute more than half of new all vehicles sold within the next decade. This shift has not only introduced vehicles with lower maintenance requirements but also vehicles that are more technologically advanced, which in turn has altered consumer behavior in terms of servicing and repairing this new breed of automobiles.
Research indicates that, despite the reduced maintenance EVs require, a significant majority of EV owners prefer to adhere to Original Equipment Manufacturer (OEM) standards when it comes to repairs and servicing. This trend suggests an increased level of trust in, or dependence on, OEM specs parts to maintain the integrity of the services that are integral to the EV ecosystem. Additionally, the survey reveals that EV owners tend to be more engaged with the technology integrated into their vehicles, indicating a need for a greater emphasis on reliability and educational resources to help them make the most of their vehicle's capabilities.
For our industry, this implies that meeting OEM standards (as AGC ARG does) is not just essential but should be synonymous with the precise calibration of Advanced Driver-Assistance Systems (ADAS) and other services related to automotive glass. Moreover, the services we offer may need to evolve to include support that helps customers better understand and utilize the sophisticated systems incorporated within our glass products.
As the automotive industry shifts towards electric mobility, aftermarket specialists and industry players must evolve to meet new demands.
At AGC ARG, we are known for providing high-quality products that meet OEM standards and allow accurate calibration of embedded systems. Building on this strong base, we will work together with our customers to help them offer new and innovative support services for EV owners. This approach ensures we stay ahead of changing market needs and set new standards, strengthening our position as a leader in the future of automotive maintenance and repair.